Frequently Asked Questions

All orders are processed within 1-3 business days. Once your order is processed, you will receive a confirmation email along with tracking information to monitor your shipment. We strive to ensure a swift and efficient dispatch of your products.

We offer various shipping options to meet your needs, including standard delivery and expedited services. All shipments are discreetly packaged to ensure privacy, and we partner with reputable carriers to guarantee safe and timely delivery of your THC vape products.

Currently, we only ship within the United States. We are continuously evaluating our shipping options to expand our services internationally in the future. Please check back for updates regarding international shipping availability.

Shipping costs are calculated at checkout based on the selected shipping method and order weight. We offer free shipping on all orders over a certain amount, ensuring you get the best value while enjoying our premium THC vape products.

To be eligible for a return, items must be unused and in the original packaging within 30 days of purchase. For health and safety reasons, we cannot accept returns on opened or used products. Please ensure the product is in the condition you received it for a smooth return process.

To initiate a return, please contact our customer service team with your order number and details of the item you wish to return. We will provide you with a return authorization and instructions on how to send the item back to us for processing.

Once we receive your returned item, it will be inspected, and a refund will be processed to your original payment method within 5-7 business days. Please note that shipping costs are non-refundable, and you will be responsible for any return shipping fees.

If you would like to exchange an item for a different product, please follow the return process and place a new order for the desired item. We recommend contacting our customer service for assistance to ensure a seamless exchange experience.